Terms & Conditions

Welcome to Glitter and Gold. By using our website and placing an order, you agree to comply with the following terms and conditions.

1. Website Usage

The website may only be used for lawful purposes. Customers are responsible for providing accurate and complete information when creating an account or placing an order.

2. Products & Prices

We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate. However, product information and prices may be updated from time to time without prior notice.

All prices are displayed in Kuwaiti Dinars (KWD), unless otherwise stated.

3. Orders & Payment

Once an order has been successfully placed, the customer will receive an order confirmation using the contact information provided.

Glitter and Gold reserves the right to reject or cancel an order in cases of pricing errors, incorrect product information, or product unavailability.

4. Delivery

Orders will be delivered to the address provided by the customer during checkout. Delivery times may vary depending on the delivery location and the nature of the order.

Glitter and Gold is not responsible for delays caused by circumstances beyond its control or by incorrect or incomplete delivery information provided by the customer.

5. Return & Exchange Policy

We value our customers' satisfaction. Customers may request a return or exchange within 14 days from the date of receiving the order, subject to the following conditions:

• The product must be in its original condition and unused.
• The product must not be damaged, stained, washed, or altered.
• The original packaging must be retained, where applicable.
• Proof of purchase or the order number must be provided.
• Certain products may not be eligible for return or exchange due to their nature. Such restrictions will be clearly stated in the product description when applicable.
• The customer is responsible for return or exchange delivery fees unless the product is defective, damaged upon arrival, or different from the item ordered.
• If you receive a damaged or incorrect item, please contact our customer service team as soon as possible and provide clear photos of the product and order.

Once the returned product is received and inspected to ensure that it meets the return conditions, the return or exchange process will be completed accordingly.

6. Refunds

If a return is approved, the refund will be processed according to the applicable payment method used for the purchase. The refund may take additional time depending on the customer's bank or payment provider.

7. Customer Information & Privacy

We are committed to protecting our customers' personal information. Customer data will only be used for purposes related to order processing, customer service, and improving the shopping experience, in accordance with applicable laws and policies.

8. Intellectual Property

All content available on the website, including images, text, logos, designs, and other materials, is owned by Glitter and Gold or used with permission. Such content may not be copied, reproduced, or reused without prior written consent.

9. Changes to the Terms & Conditions

Glitter and Gold reserves the right to modify or update these Terms & Conditions from time to time. Any changes will become effective once published on the website.

10. Contact Us

For any inquiries regarding orders, returns, exchanges, or our services, customers may contact our customer service team through the contact channels provided on the website.

By using this website and placing an order, the customer confirms that they have read, understood, and agreed to these Terms & Conditions